We're using the Jira integration and so far we really like it. One problem we have is that there is no way to associate a Dovico project with a Jira project. I am aware that the Dovico integration remembers which Dovico project you've previously selected (via cookie I assume), but this sometimes fails if you or someone in the team by accident selects the wrong project.
In that case the Dovico integration then remembers the wrong project and team members don't realize they're now logging their time against the wrong Dovico project. This means that on quite a few occasions we now have time entries from Jira project A against Dovico project B instead of Dovico project A.

We work in an agency setting where we have 30+ Jira projects at any one time and this is quite a high priority for us since we don't have the resources to double check that all time entries have been made against the correct Dovico projects.

Currently, it's only possible to set a project alert against the total hours or % of the project, but it would be more useful if I could set an alert against a task.

My use case:
Our team often overruns heavily on one task, but will spend less time than estimated on another. When I set a project alert based on hours/% spent against the entire project I don't catch the task that is overrunning until it has overrun so much that it's using up almost all estimated project hours (across all tasks).

This means that after the overrunning task is completed we don't have any estimated time left for the remaining tasks and will definitely be overspending on the project.

To give a concrete example, consider this scenario:

Task A - estimated 5h, actual 3h
Task B - estimated 15h, actual 20h
Task C - estimated 5h, not started

Total estimated: 25h
Total actuals: 23h

If I have set an alert for 90% of hours spent, at this point I would receive a project alert notifying me that we have gone over that threshold and have 2 estimated hours left, but still at least 5 hours to complete the project - ergo, we will run over by 3h and there's nothing I can do at that point.

What I would rather know is when we are getting close to the total estimated hours of a task, instead of the entire project. In that case I would catch the Task B risk at, say, 75% of the task's estimated hours, not at 133%.

It's still useful to have the alert option for the entire project, but it doesn't cover risk management very well.

It would be great if you were to send out a monthly newsletter to Dovico admins where you highlight:

- new releases
- new features
- tips & tricks
- best practice examples
- featured suggestions with a prompt to vote on suggestions

Either all of these or a selection each month would be great.

For example I didn't know that I could vote on feedback from other users, but I'm sure this would be great for Dovico in terms of roadmapping and prioritizing your next features.

It's also a nice touch because for us as admin users it feels like we're all working together to make the product better. I think the Microsoft Teams product team does a stellar job at that and users have been happier with Teams than with other MS products when you look at feedback sentiments across the web.

Entered on behalf of a client.

Dear support team,

As a suggestion for a future update of the DOVICO timesheet (desktop/website application):

When I am in the ‘Time Calendar section’ and I need to add/update entries there, then there is a box at the bottom for doing that. The first item in that box is called ‘* Project’. This opens a drop-down menu on the right with ALL projects from present and past. That is not efficient, especially if those past projects have been listed as ‘finished’ (end-date is also already in the past) and ‘flag for archive’. They are not relevant for entry of new data in this Calendar section anymore. The result of the current situation is that the ‘*Project’-list becomes very long and it takes extra effort (the lay-out of the drop-down is also not very appealing) to find the right project.

My improvement suggestion is:

The project-list in the drop-down menu ONLY shows current projects, meaning projects which are ‘active’ or ‘estimate’ and within the start-date and end-date boundaries. All past projects/finished projects should not appear anymore.
The drop-down menu has some alternate colouring, so you see more quickly which project you need. Now everything is uniform and compressed.

I hope you can take this into consideration.

Best regards

Roy